When you decide to spend your hard-earned money on something for yourself, like a new grill, it’s important that you are given peace of mind in case something happens to your grill after you purchase it. This is where warranties come into the picture.
All GrillAndFlame products are covered under a manufacturer’s warranty. If your item is defective or becomes damaged during the warranty period, please contact the manufacturer directly to receive a repair or replacement part. In order to be eligible for service or replacement under such warranty, the original owner must provide valid proof of purchase (e.g., a dated sales receipt).
Retailers do not process warranty claims, however, if you have any questions about the warranties or our customer service, you’ll deal with real people from our amazing crew that will help you clear up any questions or concerns.